This course focuses on the soft skills in management of information systems. Students will gain advanced knowledge of theories on leadership, change agents, ethics and required skills within IT-consultancy. They will acquire specialised problem-solving skills, being able to master the personal and organisational techniques required to participate in a change process, practising leadership and developing professional skills within consulting. They shall take responsibility to conduct a minor consulting project thru an agreement, plan and evaluation.
After successfully completing the course the student will be able to:
- Explain theories on organisational change and change management, leadership, ethics and human resources within knowledge based organisations
- Analyse case studies and research into the success (and failure) of IT-driven organisational change
- Use oral, negotiational and analytical skills as a change agent within organisational development
- Plan, implement and evaluate a minor consulting project
- Critically evaluate ethical issues related to leadership and consultancy
The course is structured in block mode for four weeks. The first two weeks will be a combination of lectures and presentations in class. The two last weeks are for self-study and essay writing.
Hargie, Owen and Dickson, D. (2011), Skilled interpersonal communication: research, theory, and practice. London: Routledge.
Luftman, Jerry N. (2009), Managing the Information Technology Resource. Pearson Prentice Hall, Upper Saddle River, NJ 07458, USA.
O’Mahoney, J. (2010), Management Consultancy. University of Oxford Press, UK
Pettigrew, A.M., Woodman, R.W. and Cameron, K.S. (2001), Studying organizational change and development: Challenges for future research. Academy of Management Journal, 44(4), p.697-713